Data Protection Policy for CCBM Virtual Assistant Limited
CCBM Virtual Assistant Limited is committed to protecting the privacy and security of personal data
entrusted to us by our clients. This Data Protection Policy outlines our practices for handling
personal data in accordance with applicable data protection laws and regulations.
1. Data Collection and Processing
• We collect and process personal data only for specified and legitimate purposes related to
providing virtual assistant services to our clients.
• Personal data collected may include, but is not limited to, names, contact information, payment
details, and any other information necessary for fulfilling our contractual obligations.
• We ensure that personal data collected is adequate, relevant, and limited to what is necessary
for the purposes for which it is processed.
2. Lawful Basis for Processing
We will only process personal data when we have a lawful basis to do so. This includes:
• The data subject has given consent to the processing of their personal data for one or more
specific purposes.
• Processing is necessary for the performance of a contract with the data subject or to take steps
at the request of the data subject prior to entering into a contract.
• Processing is necessary for compliance with a legal obligation to which we are subject.
• Processing is necessary for the purposes of our legitimate interests or the legitimate interests
of a third party, except where such interests are overridden by the interests or fundamental rights
and freedoms of the data subject.
3. Data Security
• We implement appropriate technical and organisational measures to ensure the security of
personal data and protect it against unauthorised or unlawful processing and accidental loss,
destruction, or damage.
• Access to personal data is restricted to authorised personnel who need to know the information
for the purposes of carrying out their job responsibilities.
• We regularly review and update our security measures to ensure they remain effective against
emerging threats.
4. Data Retention
• We retain personal data only for as long as necessary to fulfil the purposes for which it was
collected, including any legal, accounting, or reporting requirements.
• Upon reaching the end of the retention period, personal data is securely disposed of or
anonymised to prevent identification.
5. Data Subject Rights
• We respect the rights of data subjects regarding their personal data, including the right to
access, rectify, erase, restrict processing, object to processing, and data portability.
• Data subjects can exercise their rights by contacting us using the information provided
below.
6. Data Transfers
We may transfer personal data to third parties, including service providers and subcontractors, for
the purposes of providing virtual assistant services. Any such transfers will be conducted in
compliance with applicable data protection laws and regulations.
7. Privacy by Design
We integrate data protection considerations into our business processes and systems from the outset
to ensure that personal data is protected throughout its lifecycle.
8. Data Protection Officer
CCBM Virtual Assistant Limited has appointed a Data Protection Officer (DPO) who is responsible for
overseeing compliance with this Data Protection Policy and applicable data protection laws and
regulations. The DPO can be contacted using the information provided below.
9. Compliance and Review
• We regularly review and update this Data Protection Policy to ensure it remains accurate,
relevant, and compliant with applicable laws and regulations.
• Any changes to this policy will be communicated to our clients and personnel as
appropriate.
10. Contact Us
If you have any questions, concerns, or requests regarding our data protection practices or this
Data Protection Policy, please contact us at cheryl@ccbmvirtualassistant.com
By engaging with our services, you acknowledge that you have read and understood this Data Protection Policy and consent to the processing of your personal data in accordance
with its terms.
