At CCBM Virtual Assistant Limited we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from our clients and website visitors.
1. Information We Collect
• Personal Information: When you engage with our services, we may collect personal information such as your name, email address, phone number, and billing information.
• Usage Information: We may collect information about how you interact with our website and services, including IP addresses, browser type, pages visited, and referring URLs.
• Communication Data: We may collect information about your communications with us, including emails, messages, and phone calls.
2. How We Use Your Information
We may use the information we collect for the following purposes:
• Providing and improving our services to you
• Communicating with you about your inquiries, requests, and transactions
• Personalizing your experience with our services
• Marketing and promoting our services
• Analysing trends and user behaviour to enhance our website and services
• Complying with legal and regulatory requirements
3. Information Sharing
We may share your information in the following circumstances:
• With third-party service providers who assist us in operating our business and providing services to you
• With our affiliates, partners, and contractors for business purposes
• In response to legal requests or to comply with applicable laws, regulations, or legal processes
• To protect our rights, property, or safety, or the rights, property, or safety of others
4. Data Security
We take reasonable measures to protect the security of your information and prevent unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Choices and Rights
You have the right to access, correct, update, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time. Please contact us using the information provided below to exercise these rights.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means.
7. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our practices, please contact us at cheryl@ccbmvirtualassistant.com By using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
